Shipping and Delivery

Can I change my delivery address?

We unfortunately can’t make changes to your delivery address once payment has been received and you have received your Payment Confirmation email.

How much will delivery & collection cost?

Free Delivery & Collection
Cleaning Clinic offers Free Delivery on all orders greater than R700. T&Cs apply

Orders Under R700

Standard Fee Delivery Surcharge (Charged for loads exceeding 30kg)
R150 (Main Centre)

R150 (Regional or Remote Area)

R100 per 30kg
When do I get my order?
 Delivery Destination Delivery Time
Cape Town, Johannesburg, Pretoria 2-5 Working Days
Regional Area 2-6 Working Days
Remote Area 3-7 Working Days
Will I have to sign for my package?

If you’re not able to receive your package personally you are welcome to address the delivery to a different recipient by updating the delivery address details. For further assistance you can ask us a question here.

What happens if a product is missing from my shipment?

If you received an incomplete delivery you can notify us  here then our friendly customer service team will be in touch with you to assist.

How do I track my order online?

Once we’ve received your order, we’ll send you an e-mail with tracking details. If in doubt, contact us.